Position: Data Entry Technician at Pentagoet Inn

Job Type: Part-time/Full-time

About the Company:

Pentagoet Inn is a charming and historic inn located in picturesque Castine, Maine. Our inn prides itself on providing warm and welcoming hospitality to all our guests and creating an unforgettable experience. We are currently seeking a skilled and detail-oriented Data Entry Technician to join our team.

Position Overview:

The Data Entry Technician will be responsible for accurately and efficiently entering data into our reservation and inventory systems. The ideal candidate should possess excellent keyboarding skills with a high level of accuracy and attention to detail. This position requires the ability to work independently in a fast-paced environment and strong communication skills to effectively collaborate with our team.

Key Responsibilities:

• Enter guest reservation information into the system accurately and in a timely manner.

• Verify and update guest information to ensure accuracy.

• Maintain the room inventory system and update availability as needed.

• Process payments and handle billing inquiries.

• Communicate with team members to ensure reservations are accurately entered and any issues are resolved.

• Assist with front desk duties such as answering inquiries and greeting guests when needed.

Qualifications:

• High school diploma or equivalent.

• Proficient in Microsoft Office and data entry software.

• 1-2 years of experience in data entry or in a customer service role.

• Excellent keyboarding skills with a minimum typing speed of 50 words per minute.

• Strong attention to detail and accuracy is a must.

• Ability to handle multiple tasks and prioritize efficiently.

• Familiarity with reservation and inventory systems is a plus.

• Knowledge of the hospitality industry is preferred.

Benefits:

• Competitive pay based on experience.

• Opportunities for growth and advancement.

• Flexible schedule options.

• Discounted rates on accommodations at the inn.

• Fun and supportive work environment.

If you are passionate about data entry and have a knack for details, we would love to hear from you! Join our team at Pentagoet Inn and be a part of creating unforgettable experiences for our guests. Please submit your resume and cover letter for consideration.

DATA ENTRY SUPPORT